✓ CPD accredited

Our Chaperone Training session helps organisations equip their primary care staff with the knowledge and confidence to carry out the chaperone role appropriately and professionally. This course provides a clear understanding of current guidance and highlights the situations in which a trained chaperone should be present. Participants will explore the importance of the chaperone’s role in maintaining patient safety, dignity, and comfort during examinations and procedures. The session is supported by pre and post reading materials to reinforce learning and includes a short assessment to help staff consolidate their knowledge. This training offers a practical, accessible way to strengthen safeguarding practices and promote a safe, supportive environment for both patients and clinicians.

Course Objectives

• This course will help you to gain insight into why a chaperone might be needed during medical examinations or procedures
• You will learn about the current guidance surrounding the use of chaperones in healthcare and how to apply the knowledge gained to real-world clinical situations where a chaperone may be required

Learning Outcomes

• Define the term ‘Chaperone’
• Describe the role of a Chaperone and explain how you will undertake this role
• Recognise when a Chaperone is needed in your practice
• Discuss what is meant by an intimate examination
• Have an awareness of the rights of the patient in relation to Chaperone services
• Recognise safeguarding issues related to being a Chaperone and understand how to escalate the concerns

Course Duration: 1.5 Hours

Level: Foundation

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Our Diabetic Foot Check Training provides primary care teams with the essential knowledge and practical skills needed to deliver high quality diabetic foot assessments. Designed as an interactive, face to face session for small groups, this training blends discussion, activities, and hands on practice to build confidence and competence. Participants will develop a clear understanding of the principles of good foot care in diabetes, including how to recognise complications, assess risk, and understand the wider impact of poor foot health. The course explores the recommended frequency of checks and the importance of timely, accurate assessment. Through practical demonstrations and guided practice, staff will learn how to use the tools involved in diabetic foot assessment and perform checks independently and confidently. The session also equips participants with the knowledge to provide effective foot care education to patients, supporting long term self-management and improved outcomes.

Course Objectives

• Explain the fundamental principles of diabetic foot care and its role in preventing complications.
• Identify common diabetic foot complications and assess their potential impact on patient outcomes.
• Describe the recommended frequency and clinical importance of routine diabetic foot checks.
• Conduct a structured diabetic foot risk assessment using recognised assessment tools.
• Perform a comprehensive diabetic foot assessment independently and provide effective patient education on foot care and prevention strategies.

Learning Outcomes

• Understand the basic principles of foot care in diabetes
• Identify common foot complications and their impact on patients
• Recognise the frequency and importance of regular diabetes foot checks
• Conduct risk assessments using appropriate tools
• Perform a diabetes foot assessment independently
• Educate patients on effective foot care and preventative strategies

Course Duration: One Full Day

Level: Foundation

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Our Essential Wound Care training supports organisations in strengthening the wound management skills of their primary care teams. Designed for both new staff and experienced clinicians, this session provides a clear and practical foundation in delivering safe and effective wound care. Participants will explore skin anatomy, different types of wounds, including acute and chronic, and the key phases of wound healing. The course covers essential skills such as appropriate wound cleansing techniques, selecting the right dressings, and carrying out thorough wound assessments. This training offers a supportive, accessible way to build staff confidence and enhance the quality of wound care delivered within your organisation.

Course Objectives

• Understand the principles of skin anatomy and its role in wound healing.
• Apply the principles of wound assessment and classify tissue types.
• Recognise the importance of holistic care in wound management.
• Identify local factors that delay wound healing and their impact.
• Select appropriate dressings based on wound type and patient needs.

Learning Outcomes

• Describe the principles of skin anatomy and its role in wound healing.
• Apply wound assessment principles and classify different tissue types.
• Explain the importance of holistic care in wound management.
• Identify local factors that delay wound healing and their impact.
• Demonstrate appropriate dressing selection based on wound type and patient needs.

Course Duration: One Full Day

Level: Foundation/Intermediate

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✓ CPD accredited

Our Foundation Contraception Training is a comprehensive two-day programme designed to equip primary care staff with the essential knowledge and practical skills required for safe, effective contraceptive care. Delivered in two parts, the course offers a structured blend of theory, hands on learning, and assessed competence. Participants will build a strong understanding of core contraception principles while developing the practical skills needed to support patients confidently in everyday consultations. This programme provides a clear pathway for staff to gain the foundational competence required to deliver high quality contraception advice and care within your organisation.

Course Objectives

• Describe male and female anatomy, the female reproductive cycle, and the principles of conception relevant to contraceptive practice.
• Compare the different methods of contraception, apply UKMEC guidance to initiate methods safely, and manage common side effects, missed pills, and emergency contraception scenarios.
• Conduct an effective annual contraception review and make appropriate decisions about switching methods based on clinical need, safety, and patient preference.
• Apply learning to clinical practice through case-based discussion and begin using the Practice Assessment Document (PAD) to evidence competence and support ongoing development.

Learning Outcomes

Day 1

• Describe male and female anatomy, the female reproductive cycle, and the process of conception.
• Explain the different types of contraception and how they work.
• Initiate contraception safely in line with UK Medical Eligibility Criteria (UKMEC), considering patient preference, contraindications, and safety.
• Recognise and manage common side effects, including problematic bleeding, and identify when to switch methods.
• Advise on emergency contraception and manage missed pill scenarios appropriately.
• Conduct an effective annual contraception review.

Day 2

• Apply contraceptive knowledge to clinical scenarios through guided case studies.
• Demonstrate clinical reasoning in contraceptive decision-making.
• Engage in reflective discussion to consolidate learning and clarify queries.
• Begin to utilise the Practice Assessment Document (PAD) to support safe and effective clinical practice.

Course Duration: Two Full Days

Level: Foundation

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✓ CPD accredited

Our Foundation Diabetes Training course provides staff with a clear and practical introduction to managing diabetes. Designed to build essential knowledge and confidence, this programme supports clinicians in delivering safe, effective care to patients at all stages of their diabetes journey. Participants will explore the key components of diabetes management, from understanding initial diagnosis through to applying tailored treatment and lifestyle strategies. The course offers a well-rounded, evidence based foundation that helps staff strengthen their consultations and contribute to improved long term outcomes for patients.

Course Objectives

Days 1 & 2: Foundations of Diabetes Care

• How to diagnose diabetes accurately and effectively
• Interpreting key test results, including HbA1c, cholesterol, Albumin-Creatinine Ratio (ACR), and estimated Glomerular Filtration Rate (eGFR)
• Introducing the nine essential diabetes care processes, with a focus on:
• Foot health checks to prevent complications
• Oral health care as a crucial aspect of diabetes management
• Physical measurements to monitor overall health
• Eye care screenings for early detection of complications
• Understanding the significance of ACR in identifying kidney disease risk
• Smoking cessation support as part of a holistic care plan

Day 3: Enhancing Diabetes Care Through Lifestyle and Holistic Management

• Recognising the importance of diet and lifestyle interventions in diabetes care
• Encouraging a culturally appropriate approach to consultations, ensuring patient engagement and adherence
• Understanding the impact of co-morbidities and learning how to work efficiently within a multi-disciplinary framework

Learning Outcomes

Day 1 & 2:

• Understand what diabetes is
• Learn about the pathophysiology of diabetes
• Explore the journey towards the diagnosis of diabetes
• Understand how to diagnose diabetes
• Learn the significance of HbA1c, cholesterol, eGFR, and ACR in diabetes management
• Introduce the 9 care processes for diabetes management

Day 3:

• Explore diet and lifestyle in detail – how education can make a difference
• Understand the importance of diet in relation to health
• Understand the importance of staying active in relation to health
• Ensure cultural appropriateness in health education and management
• Consider health inequality in diabetes care
• Learn how to manage the diabetes consultation – working smarter
• Address co-morbidity – including CKD, cholesterol, and hypertension in diabetes management

Course Duration: Three Full Day’s

Level: Foundation

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✓ CPD accredited

Our Foundation Immunisations Training gives primary care staff a clear and accessible introduction to the UK Public Health Immunisations Programme as delivered in General Practice. This course provides an essential overview of the routine immunisation schedule across the lifespan, ensuring staff are familiar with current national guidance from the UK Health Security Agency and NHS England. Participants will explore the legal and professional responsibilities underpinning safe immunisation practice, including consent, patient group directions (PGDs), accurate documentation, and effective cold chain management. By the end of the session, learners will have the foundational knowledge and confidence needed to contribute safely and effectively to vaccination delivery within your primary care organisation.

Course Objectives

• Describe the purpose and public health impact of the UK immunisation programme within primary care, including its role in reducing infectious disease and protecting communities.
• Summarise the routine immunisation schedule across the lifespan and identify the key characteristics of commonly administered vaccines.
• Explain the basic principles of how vaccines work and outline the systems in place to ensure their safety and ongoing monitoring.
• Recognise factors influencing vaccine acceptance and apply effective, evidence-based communication strategies to support informed decision-making.

Learning Outcomes

• Explain how immunisation prevents infectious disease, contributes to herd immunity, and improves public health.
• Describe the routine childhood and adult immunisation schedule and differentiate between live and inactivated vaccines.
• Outline how vaccines stimulate an immune response and summarise key safety monitoring processes and potential side effects.
• Identify factors contributing to vaccine hesitancy and apply effective communication strategies to support vaccine confidence.
• Demonstrate safe vaccine administration, recognise contraindications, and manage adverse reactions appropriately.
• Describe the legal, ethical, and professional principles underpinning immunisation practice, including informed consent.

Course Duration: Two Full Days

Level: Foundation

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✓ CPD accredited

Our Intermediate and Advanced Diabetes Management course is designed for organisations seeking to strengthen the skills and confidence of their primary care teams in supporting patients with more complex diabetes needs. This course provides a practical, in‑depth approach to managing diabetes beyond the basics, helping staff deliver safe, informed, and patient‑centred care. Participants will explore key areas such as oral medications, insulin therapy, metabolic challenges, and individualised treatment planning. The course covers essential topics including recognising when insulin is required, monitoring blood glucose effectively, and addressing complications such as dyslipidaemia and cardiovascular risk. While comprehensive and clinically focused, this course is structured in a clear and accessible way, ensuring individuals will gain a well-rounded understanding of best practices for managing diabetes across different stages of the disease.

Course Objectives

• Confidently manage oral medications
• Recognise side effects and adjust dosages, taking a holistic approach to diabetes.
• View HbA1c as part of the bigger picture. Next steps on what to do when on a maximum medication dose.
• Make informed treatment decisions, helping patients understand injectables.
• Learn about GLP-1 and insulin types, different insulin management.
• Differentiate between insulin types and profiles, GLP-1 Agonists.
• Understand their role and benefits, then assess risks and benefits.
• Evaluate treatment options and development a comprehensive treatment plan.
• Integrate medications and lifestyle changes, including a practical session.
• Hands-on experience with medication and insulin

Learning Outcomes

• Demonstrate confidence in managing oral medications
• Demonstrate confidence in managing oral medications
• Evaluate HbA1c as part of the overall patient picture, knowing when to initiate discussions about injectables
• Identify the right time to discuss starting insulin or GLP-1 therapy.
• Describe insulin types, profiles, side effects, and injection techniques.
• Explain the different types, side effects, and injection techniques for GLP-1 medications.
• Practice effective conversations on starting insulin or GLP-1 therapy, you will apply you knowledge through case studies.
• Analyse and apply course concepts to real-world scenarios.
• Develop personalised, effective treatment strategies for diabetic patients synthesise a comprehensive treatment plan.

Course Duration: Three Full Days

Level: Intermediate/Advanced

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✓ CPD accredited

Our NHS Health Check Training session helps organisations equip their primary care staff with the knowledge and confidence to deliver high quality Health Checks independently. This training provides a clear introduction to the key models, strategies, and approaches used in health promotion, with a focus on understanding and addressing current health inequalities. Participants will explore all core components of the NHS Health Check, including an overview of the Vital 5 Mental Health Check.
Please note that this session does not replace Vital 5 training delivered within your practice; instead, it provides additional learning to support confident conversations around mental health and effective patient signposting.

Course Objectives

• Introduce models, strategies and approaches to health promotion
• Explore the health inequalities that currently exist
• Understand the key components of the NHS Health Check, including the Vital 5 Mental Health Check
• Gain knowledge and skills to undertake the NHS Health Check Independently
• Learn how to interpret NHS Health Check results and provide brief advice to patients

Learning Outcomes

• Identify the reasons why NHS Health Checks are offered.
• Be familiar with the procedures and tools for conducting the NHS Health Check.
• Understand how to prevent and educate patients to reduce the risk of disease.
• Recognise key models and strategies used in health promotion.
• Identify health promotion strategies related to current health priorities.
• Explore how to apply health promotion theories in practice.
• Develop an awareness of factors that impact the success of health promotion activities.
• Understand motivational interviewing and Making Every Contact Count, and how to use them to improve patient outcomes.
• Be prepared for supervised practice to become competent in undertaking the NHS Health Check.

Course Duration: One Full Day

Level: Foundation

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✓ CPD accredited

Our RESTORE2 Training course helps organisations develop staff who can confidently identify and respond to early signs of patient deterioration. Designed for primary care and residential care teams, this session provides a clear, practical introduction to using the RESTORE2 tool to improve patient safety and outcomes. Participants will learn how to recognise soft signs of deterioration, understand residents’ baseline health, and take accurate vital sign measurements using the NEWS2 scoring system. The course also covers effective escalation processes and the use of the SBARD framework to support clear, structured communication with clinical teams. This training offers a proactive approach to monitoring, communication, and early intervention, helping staff deliver timely, safe, and coordinated care.

Course Objectives

• Recognise physical deterioration in residents
• Standardise assessment processes for clients
• Effectively communicate concerns to the appropriate professionals

Learning Outcomes

• Identify the key components of RESTORE 2 and its role in patient care
• Recognise soft signs of deterioration in your residents to enable early intervention
• Demonstrate an understanding of your resident’s baseline health and changes in their condition
• Measure and interpret vital signs using the NEWS2 scoring system
• Apply appropriate escalation procedures when deterioration in detected
• Utilise structured communication (SBARD) to effectively relay concerns to other healthcare professionals

Course Duration: Half Day

Level: Foundation

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✓ CPD accredited

Our Treatment Room Introduction training is designed for staff who are new to primary care and need a clear, practical overview of how the treatment room operates. This half day session helps participants understand the key services delivered by GPs, Practice Nurses, Nursing Associates and Healthcare Assistants, giving them a strong foundation for their new role. The course covers the essential equipment used during everyday consultations, including items used for blood tests, dressings, immunisations, and other routine procedures. Participants will gain practical insight into how the treatment room functions and how they can contribute effectively to patient care. This session provides a supportive introduction that helps new staff feel more confident, capable, and prepared to navigate the treatment room safely and efficiently.

Course Objectives

• Explore the layout and function of the treatment room in a primary care setting
• Identify common equipment found in the treatment room and understand its uses
• Gain confidence in recognising tools used for consultations, blood tests, dressings, immunisations and other procedures

Learning Outcomes

• Be familiar with the equipment commonly found in GP treatment rooms
• Understand the basic functions and purposes of this equipment in patient care

Course Duration: Three Hours

Level: Foundation

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Our Adult and Child Immunisations Update provides staff with a clear and practical refresher on the key principles of safe, effective vaccination. This session revisits the foundations of how vaccines work, the importance of herd immunity, and the wider impact immunisation has on public health. Participants will deepen their understanding of the current vaccine schedules for both children and adults, review safe administration techniques, and explore effective approaches for addressing vaccine hesitancy. The course revisits essential legal and ethical considerations, supporting staff to navigate patient concerns with confidence and clarity. This update ensures teams remain aligned with best practice, enhancing the quality of immunisation delivery and supporting improved health outcomes across your organisation and the community.

Course Objectives

• Understand how vaccines prevent disease, protect communities through herd immunity, and impact global health.
• Review childhood and adult immunisation schedules, key vaccines, and the differences between live and inactivated vaccines.
• Learn how vaccines work, their safety monitoring, and common side effects.
• Identify causes of vaccine hesitancy and develop effective communication strategies to build patient confidence.
• Master correct vaccine administration, recognise contraindications, and manage adverse reactions.
• Understand consent, legal policies, and ethical issues in vaccination.

Learning Outcomes

• You will be able to describe the role of vaccines, herd immunity and their impact on health
• Outline the childhood and adult immunisation schedules
• Explain how vaccines work and the safety monitoring processes in place.
• Identify causes of vaccine hesitancy and develop effective communication strategies.
• Demonstrate correct vaccine administration and manage adverse reactions.
• Understand the legal, ethical, and consent requirements related to vaccination.

Course Duration: One Full Day

Level: Intermediate/Advanced

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Our Asthma Management update offers organisations a practical way to upskill their primary care staff in the fundamentals of asthma care. It provides the clear and practical foundations in asthma management for both adults and children, making it a useful addition to your internal training programme. The course revisits the respiratory system and explores how asthma impacts it, giving staff a solid understanding of diagnosis, treatment options, and everyday management strategies. This update offers valuable core learning that will enhance staff confidence and improve the quality of care delivered within your practice.

Course Objectives

• Provide an introduction and update to Asthma diagnosis, monitoring and review in General Practice
• Improve your knowledge in diagnosis, assessment and review of asthma management with General Practice
• Increase confidence in being able to understand individual competency in the management of asthma patients within primary care
• Understand the support and referral pathways for asthma patients within General Practice
• Develop the skills and confidence to carry out safe and effective patient cate in the diagnosis and management of Asthma in general practice

Learning Outcomes

• Understand and apply the diagnostic criteria for Asthma diagnosis
• Learn the ability to to assess and demonstrate individual clinical competence in relation to Asthma Management
• Recognise the diagnostic criteria in national guidelines and understand its application clinically
• Be able to apply best practice guidelines in the assessment and management of asthma patients within General Practice
• Assess the effectiveness of delivering safe and efficient care for asthma patients whin General Practice
• Understand the parameters of clinical competency and the role of the multidisciplinary team
• Demonstrate awareness of best management and review of Asthma patients within Primary Care

Course Duration: One Full Day

Level: Intermediate/Advanced

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✓ CPD accredited

Our Contraception Update Training session helps organisations ensure their primary care staff stay fully up to date with the latest developments in contraceptive care. This session revisits current contraception methods, with a strong focus on promoting LARC (Long‑Acting Reversible Contraception) as a highly effective option for many patients. Participants will explore recent pregnancy‑rate trends and discuss practical ways to better support patients through clear signposting to local clinics and services. The session also covers new and emerging contraceptive methods, along with key updates on existing options, ensuring staff can offer accurate and contemporary guidance. Real‑world case studies are used throughout to help embed learning, build confidence, and strengthen practical decision making in everyday consultations. This update offers a clear, accessible way to keep your organisation aligned with best practice and evolving reproductive health guidance.

Course Objectives

• Provide up-to-date knowledge on recent changes in contraception methods.
• Explore the latest updates in contraception and their practical application in patient consultation

Learning Outcomes

• Demonstrate the ability to deliver up-to-date information on contraception to patients.
• Understand how to integrate the latest contraceptive options into patient consultations effectively.

Course Duration: Three Hours

Level: Intermediate/Advanced

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Our Diabetes Management Update provides primary care clinicians with a structured, practical refresh on the latest best practice approaches to diabetes care. Using current NICE guidance, this session revisits core principles while strengthening confidence in assessment, monitoring, and long term management. Participants will enhance their skills in conducting effective diabetic consultations, interpreting investigations, and applying holistic, evidence-based strategies to support improved patient outcomes. This update ensures clinicians remain aligned with current standards and feel equipped to deliver safe, consistent, and high quality diabetes care.

Course Objectives

• Have an updated overview of the scale and pathophysiology of diabetes in primary care.
• Be better equipped to identify diabetes accurately and structure effective consultations.
• Strengthen their approach to cardiovascular risk reduction through blood pressure and lipid control.
• Broaden their understanding of both lifestyle interventions and medication options in diabetes care.

Learning Outcomes

• Refresh understanding of diabetes prevalence, epidemiology, and underlying anatomy and physiology
• Recap diagnostic criteria and key features of the diabetic consultation
• Apply current CESEL and NICE NG28 guidance to treatment decisions from diagnosis onward
• Understand the role of blood pressure and cholesterol control in reducing complications
• Interpret investigations and monitoring results using practical, primary care-focused tips
• Review non-pharmacological and pharmacological approaches to diabetes management

Course Duration: One Full Day

Level: Intermediate/Advanced

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Our COPD Management study day offers a clear and comprehensive way for organisations to update and refresh knowledge of their primary care teams. Participants will revisit the respiratory system and examining how COPD affects both lung function and the wider body. The course explores the systemic impacts of COPD as an inflammatory condition, investigating its relationship with common comorbidities. This training supports primary care teams in developing a stronger grasp of the condition, helping to enhance patient conversations and improve day to day confidence in COPD related care.

Course Objectives

• Outline the assessment process required for an accurate COPD diagnosis and summarise current NICE and GOLD guidance.
• Describe the key elements of a comprehensive COPD review, including comorbidities, smoking status, mood, inhaler technique, and nutrition.
• Develop personalised action plans (PAPs) and apply principles of stepping up and stepping down treatment.
• Demonstrate responsible prescribing, including appropriate use of rescue packs, emergency care considerations, and end of life planning.

Learning Outcomes

• Explain the pathophysiology of COPD and its impact on the respiratory system and comorbid conditions.
• Summarise assessment, diagnosis, and management guidelines, including NICE and GOLD recommendations.
• Conduct a comprehensive COPD review, including smoking, mood, inhaler technique, nutrition, and personalised action plans (PAPs).
• Apply principles of responsible prescribing, emergency care, and end-of-life planning in COPD management.

Course Duration: One Full Day

Level: Intermediate/Advanced

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